The payment of account function allows a BOC Partner to accept account payments from a BOC customer on behalf of BOC. The payment is made against the customers BOC account, and will be shown on the customer's next statement as a payment.

Payment of Account: Selection Screen – the customer account can be entered or if not known, a Customer Search: Select within options are available.

• It is possible to enter part of the customers name and use a wildcard '*' options.
• City / Suburb
• Postal Code
• Phone Number
• Note: Searching via Phone Number is a slow search method, not recommended.

Click on the Search button to commence the search and generate a list of customers who meet the entered search criteria.

If the correct customer can not be found, click on the Search Again button. Refine the search criteria, and click on the Search button again.

The Initial Payment of Account Screen has the selected Customers Account Number, Name and Address information displayed on the screen to confirm the correct customer has been selected.

Select Amount section of the screen has the following options available:

• Overdue - The Overdue amount, if any, shown here is the amount that is currently over due on the Customers BOC account.
• Total Debt - The Total Debt amount shown is the Total amount that the customer currently owes to BOC, including any overdue amounts on the Customers BOC account.
• Other Amount - This allows the Partner to enter in the amount that the customer chooses to pay against their account.

The two payment options exist for a customer to pay their account either by Credit Card or Cash.

Credit Card Details require the following fields to be completed to enable the payment to be processed.

• Card Type: Use the drop down option to select the correct card.
• Card Number: Enter the complete number shown on the card.
• Name on Card: Enter the name as shown on the card.
• Expiry Date: Enter the Month and Year of the expiry date shown on the card. Use either the drop down option or key the first letter or number of the month / year.

If there are any errors or incomplete item on the payment information, by clicking on the Reset button, this will clear all previous entries made, or the transaction can be cancelled anytime prior to the Submit function.

Click on the Submit button to complete the action.

Submit Button will perform the payment against the Customers details shown, and supply a receipt number that may be printed and given to the customer as proof of payment.