The payment of account function allows a BOC Agent to accept account payments from a BOC customer on behalf of BOC. The payment is made against the customers BOC account, and will be shown on the customer's next statement as a payment.

Payment of Account: Selection Screen – the customer account can be entered or if not known, a Customer Search: Select within options are available.

• It is possible to enter part of the customers name and use a wildcard '*' options.
• Town
• Postal Code
• Phone Number
• Note: Searching via Phone Number is a slow search method and not recommended.

Click on the Search button to commence the search and generate a list of customers who meet the entered search criteria.

If the correct customer can not be found, click on the Search Again button. Refine the search criteria, and click on the Search button again.

The Initial Payment of Account Screen has the selected Customers Account Number, Name and Address information displayed on the screen to confirm the correct customer has been selected.

Select Amount section of the screen has the following options available:

• Overdue - The Overdue amount, if any, shown here is the amount that is currently over due on the Customers BOC account.
• Total Debt - The Total Debt amount shown is the Total amount that the customer currently owes to BOC, including any overdue amounts on the Customers BOC account.
• Other Amount - This allows the Agent to enter in the amount that the customer chooses to pay against their account.

The payment options available are cash or cheque only.

If there are any errors or incomplete items on the payment information, by clicking on the Reset button, this will clear all previous entries made, or the transaction can be cancelled anytime prior to the Submit function.

Click on the Submit button. A screen will then appear saying 'Payment Number Succesfully Created'. Then click on Print Receipt Button which opens up the docket, then click on the Print Icon and choose 2 copies for it to print the payment receipt. One copy for the customer and the second copy to be returned to BOC.