This allows you to view a customer's current account balance. The statement will display the customer's total debt owing to BOC, including, any outstanding invoices or payments that have been made on the account.

Put your mouse pointer over the “Utilities” section. A drop down menu will appear below displaying multiple topics, click on the “Customer Account Statement” button.

Enter an account number and click on the “Go” button. If you do not know the customer’s account number refer to your Authority to Supply List. If at this point you would like to cancel or back out of this function you must click on the “Cancel” button.

Once the “Go” button has been clicked a new window will open and your customer’s account balance will display in Adobe Acrobat (PDF) format. This report will be current to the previous business day.

You can then print out this report and provide it to your customer. This will serve as a very useful tool when a customer comes in asking how much they owe on their BOC account. You will be able to provide them with fast and accurate information with only a few clicks of the mouse.